We reached out to Integrated Site Design on our project after reaching a dead-end with the approvals process through our local Council. Jim, Neville and the team developed a plan and prepared a Section 82 Objection for us to present to the council as a part of our section 68 application which effectively kicked our project back into action. For us it wasn’t just the preparation of the documents from Integrated Site Design, it was  Jim’s knowledge of the industry and passion he showed towards the industry and our project that was really outstanding and a breath of fresh air. Nothing was too hard from Jim and Neville and beyond the work they had completed for us, Jim has been a great sounding board for our direction on a number of issues and developments within our project and has provided some critical advice along the way, as well as helping with several introductions with key contacts within the industry to ensure we had everything we need to complete our project successfully. We are very grateful for having Jim and Neville on our side, and their work has given us the opportunity to bring our dream project to life.

Our commercial relationship with Jim Bolger & Neville Green at Integrated Site Design commended in late 2022.  However, in this short period of time we have built a strong business relationship of trust due to their prompt & diligent attention to our specific needs. Integrated Site Design is a company that we trust to find practical design solutions, provide strategic commercial advice and to advocate for our best interests with approving authorities. We would have no hesitation in recommending their services to other owners in the holiday tourism sector.

We initially engaged Jim and Nev from Integrated Site Design to prepare the masterplan for Ballina Beach Nature Resort in 2020 which we have used as the cornerstone of our strategy as we grow business.  Over the last few years we have added Glamping tents, Villas and Cabins to the park, and they have been instrumental in ensuring ongoing compliance with the regs and achieving the necessary council approvals along the way.  These are complex issues, and their experience and insights has proved invaluable. We have recently received a DA for new reception, café, amenities, resort pool and water park, they had the necessary skill set within their team to deliver this work professionally and in a timely manner. We look forward to continuing to develop and improve the park and working with Jim and Nev and their team on this journey.

We engaged Integrated Site Design in 2020 to formulate a Business Analysis and Master Plan for Jervis Bay Holiday Park to guide us towards our future development and investment on recommendation from Industry insiders. The ISD Team has a wealth of experience and have been invaluable in forging a Plan to develop more Tourism sites, improve the whole look and feel of the Park and provide plans for more tourism accommodation in the future. Jim and Neville completed onsite visits, got to know our family-owned Park and business and have supported us throughout the whole process. Their knowledge in business analysis combined with their ability to design a footprint which is pleasing to the guests and makes it easier to manage for the Park owners. We are currently part way through stage 2 of the Master Plan and already the results and feedback from our guests has been fantastic. We are extremely happy with their work, professionalism and service they have provided and are a pleasure to work with, thanks from all of us at Jervis Bay Holiday Park.  

Federation Council engaged Integrated Site Design though a competitive process a number of years ago, to undertake a major renewal Masterplan and associated Business Development Strategy, for a large yet very outdated and non-compliant Caravan Park on an amazing piece of the Murray River foreshore at Corowa. The results have been fantastic and it has given the Council and community a great vision and provided much excitement as we now work forward, with ISD, to implement this plan. Due to this success, and a real need, ISD were then engaged to undertake a complimentary major structure planning piece of work alongside this park, encompassing a large area of the Foreshore and surrounding sporting and community assets/spaces. The final plan is coming back to Council in March for adoption. Despite not being finalised, this plan has already led to Council recently receiving a $1.8 million dollar Crown Lands grant to go towards an overall $2.5 million dollar project. ISD have since been engaged to undertake a similar exercise at the stunning Urana Aquatic Centre/Caravan Park, and the surrounding nature reserve/creek areas. Jim and Neville's experience, ability, great personalities, and passion for their work shines through. As does their ability to work with a wide range of stakeholder groups including Councillors. Their work in proposing funding strategies to drive delivery of the outcomes proposed in their great plans, is matched with a consistent record of high-quality delivery. We look forward to much more work together and great results.

Having been fortunate to have known both Jim and Neville over many years throughout my time within the Holiday Park sector, it was a simplistic decision to engage Integrated Site Design on behalf of Secura Lifestyle to conduct compliance inspections and feasibility study’s on several of our NSW parks. During our interactions both Jim and Neville were extremely responsive and knowledgeable regards to our requirements and provided detailed and accurate reports to ensure the appropriate works had been correctly identified prior to executing any future strategic plans. I would certainly recommend Integrated Site Design to any park owner as an educated and easy to work with business that will always have the owners best interests at the forefront, whilst ensuring that all legislative and regulatory requirements are maintained.

We have dealt with Integrated Site Design over the past year as they helped us to formulate a Business Development strategy for our Park moving into the future. In our dealings with Jim and Neville we found them to be extremely professional. They also spent an extraordinary amount of time getting to know our business and as a result, gained an impressive understanding of how we saw our business developing. Their plan was presented in a comprehensive and diligent way with vision and imagination. Their expertise was remarkable and we are fortunate to have such a talented company in Ballina! We wish them well into the future, as I am sure they will continue to prosper.

Aspen have engaged Jim Bolger from Integrated Site Design to provide a Planning and Compliance review of a number of parks prior to acquisition. Jim and the team provide an excellent service with clear definitive and practical advice. Whenever a query arises for one of our parks in relation to planning or legislation Jim is the first point of contact to provide a solution.

We engaged Integrated Site Design (ISD) to complete the Strategic Business Planning, Master Planning and Business Analysis for Tweed Coast Holiday Parks in March 2017. This planning process directly feeds the Operational and Marketing Planning for the organisation. Along with a Strategic Business Plan for the whole business, ISD also developed individual Master Planning and Business Planning for three of our seven parks. Integrated Site Design have been our main point of reference for anything regarding legislation or compliance for the business or the parks for the last 15 years. We have always experienced exceptional service from all staff, and for the last 3 years we have worked closely with Jim and Neville and couldn’t recommend them higher.

Clarence Valley Council engaged Integrated Site Design to prepare a Business Development Strategy and Master Plan for the redevelopment of the Calypso Yamba Holiday Park. The finished document provided a Master Plan informed by industry research and business analysis which included a $8.75 million improvement program for the Holiday Park staged over a number of years funded from profits generated from the park. This document was an invaluable resource when Council successfully applied to the NSW government’s Regional Growth - Environment and Tourism Fund for a grant of $6.72 million towards this project. Council was able to extract information relating to the case for change including background, strategic alignment and expected outcomes, analysis of the proposal such as objectives and indicators, base case, projected costs, cost-benefit analysis and financial appraisal and the implementation case regarding the program and milestones and governance information relating to legislative, regulatory issues and approvals. Jim and Neville demonstrated their in-depth knowledge of the holiday park industry and willingly addressed Council to present the proposed plan, clarifying any issues and responding to questions of Councillors. They demonstrated strong communication skills enabling council to easily comprehend the technical and financial aspects of the strategy. Integrated Site Design continue to provide an invaluable service and Clarence valley Council would highly recommend Integrated Site Design for any works and services in the holiday park industry.

Kiama Municipal Council has developed a good long-standing working relationship with the team at Integrated Site Design. Council engaged Jim Bolger and Neville Green to provide Business Development Strategies and Master Plans for each of the five Kiama Coast Holiday Parks. Their extensive knowledge of the Caravan & Camping Industry and Crown Lands, together with their years of experience, has resulted in the presentation of five detailed and well researched Business Development Strategies and Master Plans. On completion of these plans, Council’s Holiday Parks will transition into commercially viable and highly attractive seaside destinations that also achieve socially and environmentally sustainable outcomes. Jim and Neville have provided Council with a level of service well above expectations. Not only have they presented Council with quality master plans, they have assisted in providing information and advice on matters outside of the scope of works, and have been consistently able to respond to Council’s requests despite the physical distance. It has been a pleasure working with Integrated Site Design and Council looks forward to working closely with Jim and Neville through the future planning and development stages  

Hometown Australia Communities engaged Integrated Site Design to prepare an Application to Modify a Development Consent for a manufactured housing estate at Sunrise Park, Nelson Bay. Integrated Site Design’s in depth knowledge of the planning and regulatory framework relating to caravan parks enabled Hometown Australia to use an existing consent for a caravan park to deliver an improved design and business outcome. Integrated Site Design Director, Neville Green, coordinated a team including designers, architects, engineers and other specialist consultants required for various components of the project. 

Neville ensured that all members of the team understood their role in delivering the required outcome and demonstrated excellent communication skills with all team members while keeping Hometown Australia abreast of the status of the project at all times. Council subsequently approved the modification to allow Hometown Australia to move to the implementation stage. Hometown Australia will not hesitate to engage Integrated Site Design for any future projects and highly recommends them as a company with in-depth industry skills, providing a professional service and a positive attitude towards delivering quality outcomes for their clients.